shield Your Privacy Matters

Privacy Policy

Effective Date: April 15, 2025

ROOXIS ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at rooxis.com or interact with our services.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website.

Information We Collect

We may collect personal information that you voluntarily provide when you:

  • Fill out our contact form (name, email address, message)
  • Register a product for warranty (name, email, phone number, Amazon order ID, purchase date)
  • Subscribe to communications or newsletters
  • Contact our support team via email or phone

We may also automatically collect certain information when you visit our website, including:

  • IP address and approximate geographic location
  • Browser type, device type, and operating system
  • Pages viewed, time spent on pages, and referring URLs
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Process and manage product warranty registrations
  • Improve our website, products, and services
  • Send product updates or support-related communications
  • Monitor website usage and analyze trends
  • Protect against fraud, unauthorized access, and legal liability

We do not sell your products or data. ROOXIS is a consumer electronics brand — we sell physical devices through Amazon, not personal information.

Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: Trusted third parties who help us operate our website and provide services (e.g., web hosting, email delivery), bound by confidentiality agreements.
  • Amazon: When you purchase our products through Amazon, Amazon's own privacy policy governs that transaction. We do not receive your payment information from Amazon.
  • Legal Requirements: When required by law, regulation, legal process, or governmental request.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

  • Remember your preferences and settings
  • Understand how you use our website
  • Improve site performance and functionality

You can control cookies through your browser settings. Disabling cookies may limit some website functionality.

We may use third-party analytics services (such as Google Analytics) that collect anonymized usage data to help us understand website traffic and user behavior. These services have their own privacy policies.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to legal obligations.
  • Opt-Out: Unsubscribe from marketing communications at any time.

To exercise any of these rights, please contact us at info@rooxis.com. We will respond to your request within 30 days.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encrypted data transmission (HTTPS/SSL)
  • Restricted access to personal information on a need-to-know basis
  • Regular security reviews and updates

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at info@rooxis.com and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this policy periodically.

Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: